Shipping policy
Shipping & Delivery – Bobby + Birch
At Bobby + Birch, we believe your experience begins the moment you place your order. Each package is thoughtfully prepared with care, so it arrives feeling just as good as it looks.
Processing Time
Orders are processed within 1–5 business days. During peak seasons or launches, processing times may be slightly extended—but we’ll always keep you informed.
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on carrier delays or seasonal demand.
Free Shipping
Enjoy complimentary standard shipping on all U.S. orders over [$75].
As a Maine-based brand, we take pride in shipping from our home to yours. Orders are fulfilled with intention, never rushed.
Order Accuracy
Please double-check your shipping address at checkout. Bobby + Birch is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once your order leaves our hands, it is in the care of the shipping carrier. If your package is delayed or appears lost, we recommend contacting the carrier directly with your tracking number.
Damaged Packages
If your order arrives damaged, please contact us within 5 days of delivery at [your email here] with your order number and a photo. We’ll make it right.